Customer Service Representative

EMPLOYER: Pure Heart Essentials

JOB DESCRIPTION:


The Retail Customer Service Representative plays a crucial role in enhancing

customer satisfaction by providing exceptional service, knowledge of natural

skincare and support. This position requires a

friendly and approachable demeanor, as well as the ability to handle inquiries and

resolve issues effectively.

 

DUTIES AND RESPONSIBILITIES

• Assist customers with product selection and provide

product information.

• Handle customer inquiries and complaints in a professional manner.

• Process transactions accurately and efficiently using the point-of-sale system.

• Maintain cleanliness and organization of the retail space.

• Stay informed about promotions, sales, and new product offerings.

 

Required Skills and Qualifications

• Strong communication in English and interpersonal skills.

• Proficient in using point-of-sale systems.

• Excellent problem-solving skills and a customer-focused approach.

• Flexibility to work various shifts, including evenings and weekends.

• Must be punctual and ready to start your shift on time.

134-150 Katimavik Road

134-150 Katimavik Road


START DATE: 04/05/2025


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